Freys Hotel – Frequently Asked Questions

Freys Hotel is centrally located in Norrmalm, right in the heart of downtown Stockholm.Here, you’ll find shopping, restaurants, theaters, and museums just around the corner. The hotel is just a few steps from Central Station and Cityterminalen. Arlanda Airport departs right across from the hotel, making it easy to get to and from Arlanda Airport. Its central location makes Freys Hotel the perfect base for your stay in Stockholm.

Visiting address:Bryggargatan 12 111 21 STOCKHOLM
Coordinates: Latitude: 59.332747 | Longitude: 18.058181

It’s easy to get to Freys Hotel—we’re just a few steps from Stockholm Central Station. If you need help finding us, please feel free to contact us at+46 8-506 213 00orfreys@freyshotels.com.

T-Centralen and Stockholm Central Station are right across the street from the hotel. Read more about how to get here here

Arlanda Airport takes 18 minutes to reach Stockholm Central Station. From there, it’s just a few minutes’ walk to Freys Hotel. 

Freys Hotel is just a three-minute walk from Stockholm Central Station. Its central location makes it easy to reach the hotel from Arlanda Airport , underground buses.

We have a garage that belongs to the hotel. The rate is 400 SEK per night, from 3:00 PM to 12:00 PM. There are a limited number of spaces, so we recommend booking in advance by calling +46 8-506 214 00 or sending an email to reservations@freyshotels.com.

For street parking, the red rate applies on weekdays from 9:00 a.m. to 5:00 p.m., and a lower rate applies on weekends and in the evenings. You can read more about street parking rates onthe City of Stockholm’s website.

Please note that the maximum ceiling height in the hotel garage is 1.90 meters.

Prices vary depending on the taxi company, but are around 750 SEK to Arlanda Airport 400 SEK to Bromma. For assistance booking a taxi, please contact the front desk.

We process personal data in accordance with applicable laws. Please see our privacy policy for more information. 

We guarantee check-in starting at 3:00 PM. If you arrive before 3:00 PM and your room isn’t ready yet, we’ll be happy to store your luggage in our luggage room.

Check-out is by 12:00 PM. Subject to availability, we can arrange a late check-out at 2:00 PM for 250 SEK.

Please contact the front desk the evening before your departure if you would like to check out late.

To stay with us without an adult, you must be at least 18 years old.

Yes, we offer a fitness center located in the hotel basement. It provides an excellent setting for a full-body workout during your stay with us. The fitness center is open daily from 7:00 AM to 9:00 PM; please contact the front desk for the access code and more information. 

The gym is equipped with the following machines and equipment: 

• Kettlebells
• Dumbbells
• Exercise bike
• Rowing machine
• Roman rings
• Pilates ball
• Jump rope
• Rubber band
• Yoga mats
• Treadmill 

Yes, we offer free luggage storage both before check-in and after check-out. We are not responsible for any valuables left in the luggage room.

We partner with Belgobaren , located right next to the hotel. They serve well-prepared food with Belgian influences and offer a generous selection of Belgian beers. 

Yes, room service is available daily from 4:00 PM to 10:00 PM. 

Freys Hotel is a dog-friendly hotel in Stockholm; dogs are allowed in select rooms and are, of course, warmly welcomed. There is no extra charge for checking in with your dog, but you must notify the hotel when booking that you will be bringing a dog.

Dog bowls and a dog bed or blanket will be provided in the hotel room upon arrival.

We warmly invite you to book your hotel stay and discover our beautiful capital city with your furry friend. 

Contact us directly by phone at +46 8-506 214 00 or by email for a quick and easy booking. These specific rooms can only be booked directly with us. 

Learn more about staying at a dog-friendly hotel in Stockholm » 

No, you must have a confirmed reservation upon arrival. You can book directly through our reservations department or here on our website. Our reservations department is open weekdays from 8:00 AM to 4:30 PM, and you can easily reach us at +46 8-506 214 00 or atreservations@freyshotels.com

It is important that you feel secure when you provide us with your personal information. On thispage, we describe how and why we process your data in our marketing activities. We collect the personal information you provide to us, for example when you make a reservation, contact us, or use our digital channels.

We offer the following TV channels: SVT1, SVT2, SVT24, TV4, Kanal 5, Sjuan, Kanal 9, Kanal 11, TV12, Discovery Channel, Sky News, and Barn- och Kunskapskanalen.

In addition, all TVs come with built-in Chromecast, so you can easily stream whatever content you like. Please don’t hesitate to contact us at the front desk if you have any questions—we’re happy to help.

Yes, we offer high-speed Wi-Fi (Wi-Fi 6) is available throughout the hotel. 

Yes, all of our meeting rooms except for three (Dimension, Fokus, and Perspective) have windows that let in plenty of natural light.

The meeting rooms are equipped with flip charts, whiteboards, notepads, and pens, Wi-Fi , and a telephone. Most rooms have a projector with a screen and speakers; some have a Smart TV. 

Up to 63 people in theater-style seating. 

Yes, conference packages that include accommodations are available. 

For food and beverages, the number of participants can be adjusted until 11:00 a.m. three days before the event begins. 

The following applies to accommodations: 

• Up to 14 days before arrival: up to five rooms free of charge  

• Until 6:00 p.m. on the day before arrival: up to two rooms free of charge  

Of course! Our hotel is open 24 hours a day, seven days a week, and we welcome you in the evenings and on weekends as well. 

Yes, we offer two solutions: 

All-in-one solution: camera, microphone/speaker, computer, and meeting link
Price: 1,200 SEK excl. VAT 1,500 SEK incl. VAT 

Do-it-yourself: Webcam with microphone for your own computer
Price: 760 SEK excl. VAT 950 SEK incl. VAT 

You can cancel free of charge up to four weeks before arrival. 
For cancellations made later than that, 75% of the booking amount will be charged, and for cancellations made less than two weeks before arrival, 100% will be charged. 

Freys Family is our free loyalty program for returning guests at Freys Hotel and Corner Hotel in Stockholm. 

No, membership is completely free. 

Freys Family valid at Freys Hotel and Corner Hotel in Stockholm. 

Every tenth night earns you a bonus of 1,500 SEK, which can be used toward future bookings made directly with us. 

Bonus nights and benefits are typically credited within 48 hours of check-out.

No, bonus nights are only valid for direct bookings made through the hotel, the member portal, by phone, or by email. 

Yes, the bonus can be used at both Freys Hotel and Corner Hotel. 

The bonus is valid for 12 months from the date of issuance. 

Your level is based on the number of nights you've stayed with us since the date you joined Freys Family. You can easily see this on your member profile in the portal when you log in.

Yes, you can cancel your membership at any time by contacting us. 

We recommend that you make a reservation in advance, especially in the evenings, when the restaurant is very popular. 

Yes, when you book through our website, you’ll receive a 10% discount on food at Belgobaren.

Belgobaren particularly known for its moules frites (mussels and fries) as well as its wide selection of Belgian beer, with over 300 varieties on tap and in bottles. 

Yes, as a hotel guest, you can book a special three-course hotel menu at a discounted price. The menu must be pre-ordered when you book your room or through our reservation system.

Yes, Belgobaren lunch from a special lunch menu featuring carefully selected dishes—perfect for a delicious lunch in downtown Stockholm.

Yes, a breakfast buffet is always included for hotel guests at Freys Hotel. 

Our breakfast buffet is served:

• Monday–Friday 6:30–9:45 a.m.
• Saturday–Sunday 7:30–11:00 a.m.

If you would like an earlier breakfast, please notify the front desk the evening before. Different breakfast times apply on holidays; please ask at the front desk.

Yes, Freys Hotel and Corner Hotel are Green certified Key. It is an international eco-label specifically designed for the hospitality industry and is managed byGreen Key Sweden. Through this certification, we commit to continuously minimizing our environmental impact, which is a priority for us. Read more about our environmental effortshere →

Yes, we are actively working on sustainability issues throughout our organization.

Below are some things you should know about your hotel room.

• Cleaning is carried out with the environment in mind. We minimize the use of cleaning agents by using microfiber cloths and only eco-labeled cleaning products.
• Of course, we wash the sheets using eco-labeled detergents.
• All trash should be sorted for recycling. If you want to throw away a newspaper, please place it on the floor next to the trash can.
• More than 80 percent of the lighting consists of energy-efficient bulbs.
• The shampoo, body wash, and soap are eco-labeled, and the plastic bottles are recyclable.
• Laundry service for guests is provided by an environmentally certified laundry facility.

Absolutely, together we can make a difference. Here are a few ways we can help create a better environment:

• Follow the instructions for washing towels.
• Follow the instructions for changing the sheets.
• Don't flush the toilet unnecessarily.
• Please turn off the lights when you leave the bathroom and your hotel room.
• Do not flush foreign objects, such as sanitary pads, cotton, tampons, and other items, down the toilet. They belong in a special wastebasket in the bathroom.
• Offset the carbon footprint of your stay withClimateHero

In partnership withClimateHero, we offer our guests the opportunity to offset their carbon footprint.

Through ClimateHero, we support initiatives that help reduce the use of fossil fuels and promote social development in developing countries. These projects are approved by the UN and meet the highest verification standards (Gold Standard).

Learn more about our environmental effortshere →

This year's environmental goals are as follows:

• Our cloth bags are being replaced with models made from recycled plastic, making them more environmentally friendly
• A vegan dish is being added to the regular menu
• Guests are invited to offset the carbon footprint of their stay

Here you can read more about our environmental goals from previous years and our environmental efforts →