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  • Location
  • Hotel
    • Single room moderate
    • Single room
    • Double room
    • Twin room
    • Superior room
    • Superior room plus
    • Superior room with balcony
    • Superior room plus balcony
    • Suite with balcony
  • Conference
    • Conference offers
    • Meeting rooms
    • Digital meeting & event
    • FAQ – Conference
  • Special offers
    • For hotel
    • For conference
    • Vip-packages
  • Restaurant
    • À la carte
    • Group and conference menu
    • Hors Dòeuvres & buffets
  • About Freys
    • Location
    • Contact us
    • FAQ
    • Things to see and do
    • Gym, sauna & relax
    • Press
    • Guest Reviews
    • Environmental Policy
    • Corporate Social Responsibility
    • Corporate Agreements
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Frequently asked questions

To help you as quickly as possible, here are our most common questions and answers. You are of course always welcome to contact us. You can email or call us on +46 (0)8-506 213 00.

Conference

Do all meeting rooms have windows?

All meeting rooms have plenty of natural light from windows.

Can we arrange a video conference or a digital meeting at Freys Hotel?

We have video conferencing equipment for rent and can offer two different options, either “All inclusive” or “On your own”. Please contact us for more information or bookings: meetings@freyshotels.com or +46 (0)8-506 213 30.

What equipment is included in the meeting room?
  • Projector with screen and speakers
  • WiFi
  • Glass writing board
  • Flipchart
  • Office materials
  • Pen and pad for each participant
  • Phone
  • Window
  • Still and sparkling water
How many people can be seated in your biggest meeting room?

Our biggest meeting room has capacity for up to 50 people.

What cancellation policies apply for conferences, meetings and events?

If you book a conference, meeting or event with us, you can always cancel the event for free until four weeks before arrival. If cancel later than four weeks before arrival, the customer will reimburse the hotel with 75% of the value of the booking. If canceled later than two weeks before the group’s first day of arrival, the customer will reimburse the hotel with 100% of the value of the booking.

At the latest, when can you change the number of participants?

For food and drink, the number of participants can be adjusted completely until 11:00 three days before the start of the event. For accommodation in connection with a conference, the following applies:
Up to 14 days before arrival, up to five hotel rooms can be canceled free of charge. Until 18:00 the day before arrival, up to two hotel rooms can be canceled free of charge.

What type of food is served in the restaurant?

The restaurant, Belgobaren, serves all food and beverages during the conference. Here you will enjoy well-prepared food with Belgian influences. The speciality of Belgobaren is organic mussels from Sweden’s West Coast, cooked according to Belgian tradition.

When do I need to inform you about food allergies?

Common allergies such as gluten and lactose or if someone wants a vegan or vegetarian alternative needs to be notified no later than three days before arrival. We need to know complicated allergies and any special diets no later than one week before arrival. Please contact us if you have any questions och requests.

Can I book hotel room in connection with a meeting?

The customer can choose to book all participants themselves or we can reserve a certain number of rooms so the participants can call in and register if they want a hotel room.

Can you book weekend and evening conferences with you?

We are more than happy to welcome you in the evenings and on weekends. This can be a good alternative if you want to keep the meeting in privacy.

Hotel

What are the check-in and check-out times?

Guaranteed check-in is from 15:00. If you arrive before 15:00 and your room is not ready, we are happy to store your bags in our luggage room. Check-out is 12:00. Subject to availability, late check-out at 14:00 can be arranged for SEK 250. Please contact reception the evening before if you would like a late check-out.

Do you offer luggage storage?

We have a luggage room for guests to use free of charge. We cannot be held responsible for any valuables stored in our luggage room.

Do you have a gym?

Yes, you can workout in our gym located in the basement of the hotel. The gym is open every day 7.00-21.00, please contact the reception for access code and more information.

The gym is equipped with the following machines and equipment:

  • Kettlebells
  • Dumbbells
  • Exercise bike
  • Rowing machine
  • Roman rings
  • Pilates Ball
  • Skipping rope
  • Resistance band
  • Yoga mats
When is breakfast served?

Our breakfast buffet is served Monday–Friday 06:30–10:00 and Saturday–Sunday 07:30–11:00. If you would like an earlier breakfast, please notify reception the evening before. Note: Regular breakfast hours do not apply in the summer and on public holidays. Please contact reception for more information.

Do you have a restaurant?

We work with Belgobaren which is located within the hotel. They serve finely cooked food with Belgian influences and a good range of Belgian beers.

Do you offer room service?

Yes, room service is available Monday–Saturday 17:00–22:00. There is no room service on Sundays.

Is there a minimum age limit for staying at Freys?

All guests must be 18 years of age unless accompanied by an adult.

Can I come to the hotel as a walk-in guest?

No, you need to have a confirmed reservation on arrival. Bookings are made directly with our room reservations or here on our site. The opening hours are, weekdays 8.00- 16.30. Please contact us on 08-506 214 00 or at reservations@freyshotels.com.

What card can I pay with?

We accept most payment cards. Please contact reception on +46 (0)8-506 213 00 if you wish to confirm your card is accepted.

Can I pay cash in euros?

Yes you can, but our exchange rate is not as good as at a bureau de change. We can only give change in SEK, so we would prefer you to pay in SEK or by card.

Do you have internet?

We offer free WiFi throughout the hotel. For more information and a password, please contact reception.

How does Freys Hotel use personal data?

It is important that you can rest assured when giving us your personal data. On this page we outline how and why we use your data in our marketing activities. We collect personal data which you submit to us, e.g. in connection with booking, when you contact us or use our digital services.

Location

Do you have parking?

We have a hotel garage which costs SEK 400 per night, from 15.00 to 12.00. Limited spaces available, so advance phone or email booking is recommended. Please notice, maximum height 1,90 meters. Street parking is charged at the red rate on weekdays 09:00–17:00, and a lower rate in evenings and on weekends. Find out more about parking costs on the City of Stockholm website.

What is the nearest metro station?

T-centralen and the Central Station are just over the road. There is an entrance just outside our hotel.

How much does a taxi to Arlanda or Bromma Airport cost?

Prices are about SEK 500, depending on the taxi firm. For assistance booking a taxi, please contact reception.

Freys Hotel Reception Personal1 Dubbelrum Freys Hotel Hotellfrukost Freys Hotel Freys Hotel Konferens Entre Balkong Svit Freys Hotel

Contact

+46 8 506 213 00
freys@freyshotels.com

Address

Freys Hotel
Bryggargatan 12
Box 594
101 31 Stockholm

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Freys Hotel
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